*Updated on October 20, 2020*

The claims deadline for this action has passed and the case is in the administration stage.

In the weeks leading up to the claims deadline (January 9, 2020), approximately 10,000 claims were received. Initial processing and review of these claims took several months. The initial review is now complete.

The Claims Administrator is currently processing deficiency responses from claimants that did not provide all of the appropriate documentation/proof to validate their claim. Such claimants were mailed a notice regarding their deficiency and a timeline to cure their claim. Throughout the claims period, the claims administrator generally provided at least two notices to claimants cure their claim. To ensure fairness, the timeline for current claimants to cure their claim permits for a reminder notice. The claims administrator is working through thousands of deficiency responses.

Unfortunately, the initial review and deficiency process have been delayed due to the COVID-19 situation (which required the claims administrator to move to a largely work-from-home arrangement), social unrest in Louisville, where the claims administrator is based (this required complete closure of the claims administrator’s office for a period of time), and resulting delays in delivery and processing of mail. We appreciate your patience during these unprecedented and difficult times.

The Claims Administrator and Class Counsel cannot determine a final plan of allocation until all claims are finally determined. Currently, it is anticipated that all qualifying claims will receive an additional payment beyond the interim payment. Once final determinations are made for all claims, class counsel will present for approval a final plan of allocation to the courts in the United States (Northern District of Texas), Ontario and Quebec. The hearings to approval the final plan of allocation have not yet been scheduled.

The website will be updated as more information becomes available.